Privacy Policy

True Tidy is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or interact with our website.

We may collect personal information such as your name, phone number, email address, home or business address, and any details you provide when booking a service or contacting us. This information is collected only when necessary to provide our services, respond to inquiries, and manage appointments effectively.

Your information is used to schedule and deliver cleaning services, communicate with you regarding bookings, provide customer support, and improve our services. We may also use your contact information to send important updates, appointment confirmations, or service-related notifications. We do not sell, rent, or trade your personal information to third parties.

True Tidy takes reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. We use secure systems and limit access to personal information only to those who need it to perform their duties.

In some cases, we may use trusted third-party service providers (such as payment processors) to help operate our business. These providers only have access to the information necessary to perform their services and are expected to protect your information.

Our website may use basic cookies or similar technologies to improve user experience and understand how visitors use our site. This information is collected in a general, non-identifiable way and helps us improve our website and services.

You have the right to request access to your personal information, ask for corrections, or request that your information be deleted, subject to any legal or operational requirements. To make such a request, you can contact us directly.

True Tidy may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website.

By using our services or website, you agree to the terms of this Privacy Policy.

If you have any questions or concerns about your privacy or this policy, please contact True Tidy directly.